Store Policy

These terms apply to purchases made through ProCare Outlet.

Products and availability

Product availability and pricing can change. We aim to keep product information accurate, but product images, packaging, and details may vary. If there is a material issue with an order, we will contact you before it is fulfilled.

Orders and payment

Submitting an order is a request to purchase. The total amount, available payment methods, applicable taxes, and shipping charges are shown during checkout before payment is completed. We may cancel an order when necessary, including for availability, pricing, payment, or fraud-review issues; if we do, we will notify you and issue any applicable refund.

Professional products

Please review each product’s directions, ingredients, and warnings before use. Some professional products are intended for use by qualified professionals or according to the manufacturer’s instructions. Use products only as directed.

Returns and shipping

Our Returns & Refunds policy explains return eligibility and refund timing. Our Shipping Policy explains order processing, delivery estimates, tracking, and delivery issues.

Your rights

Nothing in this policy limits any rights you have under applicable law. We may update this policy when our practices change; the version posted here applies to future purchases.