Verb - Volume Duo Cleanse + Full Body + Weightless Lift + Soften |12 oz|
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
Verb - Volume Duo Cleanse + Full Body + Weightless Lift + Soften |12 oz|
Ready. Set. Lift! This body-boosting duo works to gently cleanse and provide root-lifting volume.
Verb® Volume Shampoo gently cleanses hair, provides weightless lift and protects color. Leaves hair voluminous, smooth and tangle-free.
Verb® Volume Conditioner provides lasting full body while strengthening hair. Formulated to weightlessly moisturize, thicken and detangle.
Pro-vitamin B5 helps hydrate, smooth and add vibrancy to dull strands while providing hair with a natural boost of body.
How to Use
Volume Shampoo: Massage a small amount into wet hair, lather well and rinse. Follow with Verb® Volume Conditioner.
Volume Conditioner: Work through clean, wet hair on the mid-lengths and ends and leave in for three to five minutes. Rinse thoroughly.
Key Ingrediants
Ingrediants
Volume Shampoo: Aqua/Water/Eau, Sodium C14-16 Olefin Sulfonate, Ammonium Chloride, Cocamidopropyl Hydroxysultaine, Cocamidopropyl Betaine, Acrylates Copolymer, Sodium Chloride, Rosmarinus Officinalis (Rosemary) Leaf Extract, Hydrolyzed Vegetable Protein Pg-Propyl Silanetriol, Camellia Sinensis Leaf Extract, Euterpe Oleracea Fruit Extract, Helianthus Annuus (Sunflower) Flower Extract, Hydrolyzed Soy Protein, Alanine, Arginine, Aspartic Acid, Glycine, Histidine, Isoleucine, Phenylalanine, Proline, Serine, Threonine, Valine, Panthenol, Polyquaternium-7, Quaternium-95, Silicone Quaternium-16, Fragrance (Parfum), Undeceth-11, Undeceth-5, PCA, Glycerin, Glycol Distearate, Cocamidopropylamine Oxide, Guar Hydroxypropyltrimonium Chloride, Sodium Lauroyl Sarcosinate, Cocamidopropyl Dimethylamine, Sodium Lactate, Laureth-3 , Ppg-2 Hydroxyethyl Coco/Isostearamide, Citric Acid, Lauryl Glucoside, Propanediol, Sodium PCA, Glycol Stearate, Dipropylene Glycol, Potassium Sorbate, Sodium Carbonate, Panthenyl Ethyl Ether, Magnesium Chloride, Trisodium Sulfosuccinate, Disodium EDTA, Sodium Lauryl Sulfoacetate, Decyl Glucoside, Cocamide MIPA, Glycol, Disodium Laureth Sulfosuccinate, Dehydroacetic Acid, Isopropyl Alcohol, Tetrasodium EDTA, Butyloctanol, Acetic Acid, Phenoxyethanol, Iodopropynyl Butylcarbamate, Benzoic Acid, Sodium Benzoate, Sodium Hydroxide, Magnesium Nitrate, Hydrogen Peroxide, Methylchloroisothiazolinone, Methylisothiazolinone, Butylphenyl Methylpropional, Limonene, Hydroxycitronellal
Volume Conditioner: Aqua/Water/Eau, Cetearyl Alcohol, Behentrimonium Chloride, Stearamidopropyl Dimethylamine, Lycium Barbarum Fruit Extract, Camellia Sinensis Leaf Extract, Hydrolyzed Soy Protein, Hydrolyzed Quinoa, Hydrolyzed Rice Protein, Helianthus Annuus (Sunflower) Seed Extract, Hydrolyzed Vegetable Protein Pg-Propyl Silanetriol, Alanine, Arginine, Aspartic Acid, Glycine, Histidine, Isoleucine, Phenylalanine, Proline, Serine, Threonine, Valine, Panthenol, Polyquaternium-11, Undeceth-5, Glycerin, Dicetyldimonium Chloride, Isopropyl Palmitate, Undeceth-11, Silicone Quaternium-16, Citric Acid, Sodium PCA, Trisodium HEDTA, Butyloctanol, Fragrance (Parfum), Magnesium Chloride, Disodium EDTA, Panthenyl Ethyl Ether, Isopropyl Alcohol, Iodopropynyl Butylcarbamate, Sodium Lactate, PCA, Tetrasodium EDTA, Sodium Benzoate, Magnesium Nitrate, Acetic Acid, Sodium Hydroxide, Potassium Sorbate, Methylchloroisothiazolinone, Benzyl Alcohol, Phenoxyethanol, Methylisothiazolinone, Butylphenyl Methylpropional, Limonene, Hydroxycitronellal, Linalool
It's important to know that sometimes our ingredient lists may change or vary, but they'll always be free of parabens, gluten and harmful sulfates. Please refer to the ingredient list on your product packaging as the most up to date list.
