Verb - Hydrate Duo Cleanse + Soften + Hydrate |12 oz|
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
Verb - Hydrate Duo Cleanse + Soften + Hydrate |12 oz|
This revitalizing duo, powered by argan oil, works hard to gently cleanse and replenish moisture to dry, thirsty hair.
Argan oil enhances luster and helps minimize fly-aways and frizz.
Verb® Hydrating Shampoo gently cleanses hair, replenishes moisture, preserves color and provides natural UV protection. Leaves hair soft, smooth and tangle-free.
Verb® Hydrating Conditioner helps repair damage for touchably soft hair. Formulated to wash away clean while providing intense moisture and natural shine.
How to Use
Hydrating Shampoo: Massage a small amount into wet hair, lather well and rinse. Follow with Verb® Hydrating Conditioner.
Hydrating Conditioner: Work through clean, wet hair on the mid-lengths and ends and leave in for three to five minutes. Rinse thoroughly.
Key Ingrediants
Ingrediants
Hydrating Shampoo: Aqua/Water/Eau, Sodium C14-16 Olefin Sulfonate, Ammonium Chloride, Cocamidopropyl Betaine, Disodium Laureth Sulfosuccinate , Cocamide DIPA, Argania Spinosa Kernel Oil, Aloe Barbadensis Leaf Juice, Hydrolyzed Quinoa, Helianthus Annuus (Sunflower) Seed Extract, Hydrolyzed Vegetable Protein Pg-Propyl Silanetriol, Alanine, Arginine, Aspartic Acid, Glycine, Histidine, Isoleucine, Phenylalanine, Proline, Serine, Threonine, Valine, Panthenol, Polyquaternium-7, Polyquaternium-44, Quaternium-95, Silicone Quaternium-8, Fragrance (Parfum), C11-15 Pareth-7, C12-16 Pareth-9, PCA, Glycerin, Glycol Distearate, Citric Acid, Cocamidopropylamine Oxide, Guar Hydroxypropyltrimonium Chloride, Sodium lauroyl Methyl Isethionate, Trimethylsiloxyamodimethicone, Sodium Cocoyl Isethionate, Sodium lauryl Sulfoacetate, Coconut Acid, Sodium Lactate, Sodium PCA, Tetrasodium EDTA, Cocamidopropyl Dimethylamine, Trisodium Ethylenediamine Disuccinate, Glycol Stearate, Sodium Isethionate, Propanediol, Potassium Sorbate, Disodium EDTA, Ethylhexylglycerin, Benzoic Acid, Glycol, Magnesium Nitrate, Sodium Benzoate, Sodium Chloride, Sodium Hydroxide, Hydrogen Peroxide, Phenoxyethanol, Magnesium Chloride, Benzyl Alcohol, Methylchloroisothiazolinone, Methylisothiazolinone, Butylphenyl Methylpropional, Limonene, Hydroxycitronellal
Hydrating Conditioner: Aqua/Water/Eau, Cetearyl Alcohol, Behentrimonium Chloride, Argania Spinosa Kernel Oil, Limnanthes Alba (Meadowfoam) Seed Oil, Aloe Barbadensis Leaf Juice, Hydrolyzed Quinoa, Helianthus Annuus (Sunflower) Seed Extract, Hydrolyzed Vegetable Protein Pg-Propyl Silanetriol, Alanine, Arginine, Aspartic Acid, Glycine, Histidine, Isoleucine, Phenylalanine, Proline, Serine, Threonine, Valine, Panthenol, Polyquaternium-37, Stearamidopropyl Dimethylamine, Amodimethicone, Propylene Glycol Dicaprylate/Dicaprate, Cyclopentasiloxane, PPG-1 Trideceth-6, Polyquaternium-55, Citric Acid, Sodium PCA, Quaternium-95, Propanediol, Fragrance (Parfum), Magnesium Chloride, Disodium EDTA, Polysorbate 60, Isopropyl Alcohol, Polysilicone-15, Sodium Lactate, PCA, Caprylyl Glycol, Tetrasodium EDTA, Sodium Benzoate, Magnesium Nitrate, Ethylhexylglycerin, Sodium Hydroxide, Potassium Sorbate, Methylchloroisothiazolinone, Benzyl Alcohol, Phenoxyethanol, Methylisothiazolinone, Butylphenyl methylpropional, Limonene
It's important to know that sometimes our ingredient lists may change or vary, but they'll always be free of parabens, gluten and harmful sulfates. Please refer to the ingredient list on your product packaging as the most up to date list.
